i have an iphone 3gs software version 3.1.3 (not sure what that really means) and it al started when i pulled my iphone out too early during a sync. afterwards everything waas fine excpet my ipod app which says no content all i have is music, no videos podcasts etc. but i set the iphone to manually manage music and synced it on my other computer and it brought all my songs back. but then i assumed that the manualy manage thing had done the trick so i hooked it up to the original computer again and i lost all the ipod content again. so i hooked back up the the 2nd computer but this time instead of syncing and fixing it, it just said itunes cannot read the contents of this iphone and it said to fix it you must restore it to factory settings but when i try to do this it downloads an update for about 8 minutes then when it says verifying with apple it says iphone is not eligible for the requested build?? i'm fine if the restore takes the photos and apps off the phone cuz i can just resync them with itunes, but i don't want to lose sms messages or contacts and i'm unsure if i have a backup i use windows xp and when i google the back up file location for xp it gives me one but no location exists on my computer. if anyone has the solution to this i need it very soon if none of this works ill go to an att or apple store and hope to get some help there but please if you know the answer i need it soon!!! sorry this was so long its just all the things ive looked up on the internet are never the exact case i have so i wanted to make sure i got everythign right and i have never jailbroken the iphone